Frequently Asked Questions

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document After installing MuvAudio I now receive a message box that says: "Realtek HD Audio Manager EAccess Violation". How can I fix this?
This is due to an issue with an older version of the Realtek Audio Drivers. To correct this issue, please update your Realtek Audio Drivers to...
Not rated 09 Mar, 2010 Views: 3591
document How can I get Windows Media Player and MuvAudio to play .RAX (Rhapsody) files?
Please see:
rating 09 Mar, 2010 Views: 5237
document How can I make MuvAudio support the following audio file attributes: 8-32bit, 8,000-192,000kHz, 1-8 channels (combined into 2)?
We removed default support for the higher bit settings and such due to the fact that it requires more cpu usage and most users won't need support for...
Not rated 09 Mar, 2010 Views: 3849
document I am running Panda Antivirus and MuvAudio crashes on load with the following error: "MuvAudio.WPF.exe - Application Error: The instruction at "0x00000000" referenced memory at "0x0000000". The memory could not be 'read'...". How can I fix this?
For reference, the error message will look like this: Panda Antivirus uses new TruPrevent technologies that interfere with MuvAudio, causing it...
Not rated 09 Mar, 2010 Views: 4588
document I'm getting a "Windows Media Revocation and Renewal", "C00D11B1", or other message that tells me I have to restart my computer when playing files in Windows Media Player or converting them in MuvAudio. I'm running Windows Vista or Windows 7. How can I fix this?
Solution 1 (recommended):   Only applies to computers running Windows Vista, 7, or 2008 receiving the "You must restart your...
rating 25 Sep, 2010 Views: 26877
document I'm trying to convert files to the MP3 format and I keep getting the following error: "There was an error during conversion: BASS_OK". How can I fix this?
This is normally caused by the Windows MP3 codec not being installed or being disabled. First, make sure you have the latest version of Windows...
Not rated 09 Mar, 2010 Views: 3240
document MuvAudio does not load or shuts down unexpectedly, with no error messages.
1.  Please make sure you are using the latest drivers provided by your video card manufacturer: , 2.  Please verify that you have the...
Not rated 05 Jan, 2010 Views: 3209
document MuvAudio doesn't even open (though the process shows in task manager using 99% cpu). Is there a conflict with my system?
There is a known compatibility issue with Spyware Doctor, SpyCatcher, SpyCatcher Express 2006 (or any program that bundles these applications)...
Not rated 09 Mar, 2010 Views: 4194
document MuvAudio reports that the MuvEnum Virtual Cables are not installed when connected over Remote Desktop. How can I fix this?
For MuvAudio to work correctly over Remote Desktop, you must choose to "Leave the audio at the remote computer". To do this on Windows...
Not rated 09 Mar, 2010 Views: 3938
document MuvAudio was unable to load and/or convert some of my files because there was an issue with iTunes. How can I fix this?
When you receive the message that "iTunes was unable to load ", the problem is usually caused by a corrupt installation of iTunes. ...
rating 09 Mar, 2010 Views: 3648
document MuvAudio was unable to load and/or convert some of my files because there was an issue with Windows Media Player. How can I fix this?
When you receive the message that "Windows Media Player was unable to load some of your files", the problem is usually caused by a corrupt...
rating 05 Jan, 2010 Views: 3666
document My converted files are silent or certain software like Battlefield 2 and/or certain hardware no longer works correctly after installing MuvAudio. How can I fix this?
Some software and hardware devices have an incompatibility if your system has more than a few soundcards, hardware or software emulated (this number...
rating 09 Mar, 2010 Views: 5796
document On Windows Vista, MuvAudio converts one song from each session and then gives a message that I need to restart my computer to continue processing and/or I am getting a "Windows - Bad Image" message. How can I fix this?
This is caused by an issue with Windows Media Player© 11 on Windows Vista© when using unsigned Audio DSP or Other DSP plugins. To fix the...
Not rated 09 Mar, 2010 Views: 5622
document On Windows Vista, why do I see a small window flash on my screen and disappear while recording?
You can safely ignore this window. For MuvAudio to convert correctly on Windows Vista©, we must set the audio device for each session to the...
Not rated 09 Mar, 2010 Views: 3632
document On Windows Vista, why do sessions stop at the end of song and start up when all sessions songs of that number have finished?
For MuvAudio to function correctly on Windows Vista©, each session must wait for the same numbered song of all other sessions to finish,...
Not rated 09 Mar, 2010 Views: 3552
document On Windows Vista, why is my maximum recommend recording speed slower than it was on previous operating systems?
Windows Vista© requires more resources than previous operating systems. This higher requirement means less resources available to MuvAudio,...
Not rated 09 Mar, 2010 Views: 3784
document On Windows Vista/7, I'm getting skips in the recorded files or the recorded files are missing audio from the first few seconds of the file when running MuvAudio. How can I fix this?
First, please see that helps resolve basic issues for Windows XP, Vista, and 7. If you still have issues with skips or are getting missing audio at...
Not rated 09 Mar, 2010 Views: 5597
document
The issue applies to: QuickCam© 9.x QuickCam© 10.x The information applies to the following Logitech© devices: All...
Not rated 09 Mar, 2010 Views: 4020
document The program is very sluggish and/or randomly doesn't display certain items. How can I improve the performance?
This can be caused by some graphics cards that have issues displaying WPF-based applications. There are two possible solutions to this...
Not rated 05 Jan, 2010 Views: 3518
document Using MuvAudio on Windows 2008 Server (Step-By-Step On Enabling Required Features)
MuvAudio needs some features enabled on Windows 2008 Server.  Please see the below instructions:       1. Click Start and...
Not rated 09 Mar, 2010 Views: 3505



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