I am getting the following error in Outlook 2007. "Not loaded. A runtime error occured during the loading of the COM Add-in." Any troubleshooting tips you can offer? The add-in works just fine on my other computer which is almost identical (both hardware and software).
Post subject: Re: COM Add-in error
Posted: Fri Nov 07, 2008 4:51 pm
Joined: Thu Mar 31, 2005 9:24 am Posts: 1108
I'll look into the issue and see what I can find. You may want to try uninstalling it from Add/Remove Programs and then download and install it again to see if it clears up the issue for you.
Uninstall it from Add/Remove Programs and then download and install it again is a possibility, but if you have important emails in your folder, you can lose these, so be careful. However you can recover emails with this tool.
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