MuvEnum Forums

Trying to convert some .m4a files and it's not working.

Tried the trial version and it seemed to be fine, but now after purchase it's a no go. I load up a folder of files, hit the "Start Converting" button and watch it go.

Each track gets to 100% then stops. Nothing ever goes to the right side as "Successfully converted files"

Started a batch of 8 tracks last night at about 11:30pm. Let it run all night. Got in this morning at 9:45am and still not done. Hmmmm?

Anyone got any bright ideas?

Obviously support is as slow as the program itself.

No email, no post, no nothing.

Shame... the trial worked, but the paid version doesn't. You'd think it would bethe other way around. Oh well.

mrwoofus,

You should've received an email response from us. I'll have support go back and verify that the email was sent and either have it resent or have a new email written up.

We're taking a look at your logs now and will hopefully be able to recreate the issue and resolve it.

In the meantime, can you send one of the .m4a files that is having the issue to support at muvenum dot com so that we can run some tests against it.

Thank you,

_________________
John
MuvEnum

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