MuvEnum Blog

MuvAudio v3.2.1.0 is now available for download.

This “3-2-1 Blast Off!” release addresses an issue where some file formats were being converted in real-time instead of at “rocket speed” when the audio playback rate option was enabled but still set at 100%. If you run into any problems running this new version, please let us know.

Version History:

• Fixed an issue where some file formats were being converted in real-time instead of at “rocket speed” when the audio playback rate option was enabled but still set at 100%.

For the latest version of MuvAudio, please visit our downloads section.

-The MuvEnum Development Team

This past week we noticed a massive influx of support calls/voicemail messages, which we had a hard time keeping up with.  Normally we receive most of our support via email which helps improve our response time.  Also, last Sunday, our host migrated to a faster server and while there were a few hiccups, we were back up and running at full throttle, or so we thought.

After digging for the root cause we realized that the influx of support calls had to have an origin, and that origin was a broken support form and contact form from the migration.  After the migration process, we forgot to verify that our support form (entry place for support requests) was fully working.  While we could send to outside domains, we could not send to our own domain.  Basically, all support requests that were submitted, even if it stated that they were submitted successfully, were sent into the “space between”, never reaching their destination.  As of 2:00PM MST today, 10/5, we have resolved the issue.  If you sent any support requests in between 9/26 and today, 10/5, they were not received and we ask that you resubmit them.

We sincerely apologize for the massive frustration caused to those that didn’t receive responses to their support requests.  We’d also like to thank those that continually called to help us realize that something was wrong.

In the end, we’ve learned that if/when the next migration takes place, verifying that the support request forms are working will be the first thing on our list.  No matter how “ready” you think you are for something, you never really are, especially when it comes to technology.

We thank all of our customers for their patience and understanding as we continually strive to make our services and products more robust.

Sincerely yours,

The MuvEnum Team

MuvAudio v3.2.0.0 is now available for download.

This release addresses the issues listed below. If you run into any problems running this new version, please let us know.

Version History:

• Added support for detecting the following programs that may interfere with the conversion process: DisplayFusion, Stardock ObjectDock, and Logitech SetPoint. If they are running before conversions start, the user will be prompted that they will automatically be closed (you can cancel this within 30 seconds) and restarted after the conversions complete. For a discussion on interfering programs, see : http://www.muvenum.com/faqs/entry/23/.
• Added an option to not save ID3v1 tags to MP3s on conversion (some devices don’t like the ID3v1 tag).
• Added “Start MuvAudio” option (checked by default) at the end of the installer.
• Added a configurable buffering option (time between starting conversions on each channel) for real-time conversions to help avoid possible missing audio from beginning of tracks on certain computers.
• Fixed a crash caused by a corrupt config.xml (Options) file. The file, usually corrupted from a crash or improper shutdown, is now replaced with a new one. The user is then notified of the issue and that they will need to verify their options/settings since they have been reset.
• Fixed long files when split showing up in both the errored and completed files section.
• Fixed possible BASS_ERROR_HANDLE error and repeatedly flashing taskbar icon on conversions using Watch Folder(s) after two successive runs of found and converted files.
• Fixed issue where conversions of certain iTunes supported files may stop.

For the latest version of MuvAudio, please visit our downloads section.

-The MuvEnum Development Team

MuvUnder Cover: The Album Art Sleuth v1.7.0.0 is now available for download.

This version adds a few new features that we think make MuvUnder Cover much easier to use.  It also includes some bug fixes and quite a few performance improvements.

Important: Due to the recent changes made by some of our album artwork sources, we recommend that you update to v1.7.0.0 as soon as possible to make sure you continue receiving the largest quantity and quality of available album artwork.

We’ve added an “albums with/without covers or all albums” grouping in the bottom left of the application.  This focuses the experience to those albums without covers but gives the flexibility to view the albums any way you want.   Because of this new feature, we have modified the default settings for new customers to load all albums whether or not they contain embedded artwork but to have the grouping set to only show albums without covers.  If you are upgrading, your settings will not be changed, but to have the same experience you may want to change to the defaults: “Options -> “Artwork” -> “Replace the file’s existing artwork with the selected artwork”, and “Albums without covers (x of x)” in the bottom left of the main application.   When a cover is saved to an album, it moves to the “Albums with covers” grouping highlighted with the green check so you can see which album covers were saved during the current session.  We’d love to hear your feedback on this new method of album organization in MuvUnder Cover.

The other big change is the ability to delete embedded artwork from a single album (Right-click album -> “Delete Album Artwork From File(s)”) or all albums (“Album Options” -> “Delete Album Art”).  We provide a prompt when a customer selects this option to verify that they want to do this as it cannot be undone.  This does not delete the “folder.jpg” or any other image stored locally in the album folder.  It only deletes artwork embedded in the actual album files.

We’re confident that these new changes will make the MuvUnder Cover experience that much better.

Version History:

• Fixed Google and Juno Records Image Search to support their recent API modifications. (Please make sure you update to this version to make sure you get the best/most artwork results).
• Fixed bug where single album search didn’t display the Searching status image.
• Fixed some binding errors that were causing performance issues.
• Added ability to filter shown albums by those with and those without covers, or to show all albums.
• Added ability to delete existing album art in albums (does not delete locally saved album artwork).
• Added support for deleting artwork from a single album (Right-click album -> “Delete Album Artwork From File(s)”), or all displayed albums (“Album Options” -> “Delete Album Art”). This feature also updates your iTunes library to inform it that the artwork has been removed from the file as long as “Update your iTunes library” option under “Options” -> “Advanced” is checked.
• Added support for updating iTunes info when deleting embedded artwork if enabled.
• Added open log folder button.
• Modified loading of files to decrease the time to load files considerably by not displaying the albums until after all metadata has been read. This also improves load time for files located on a NAS or slower network drive.
• Modified encryption to help avoid crashes with certain anti-virus programs.
• Modified default settings to load all albums whether or not they have artwork, but to filter on “Albums without covers”, changeable in the bottom left of the application. We believe this provides the best of both worlds by showing you the total percentage of your albums that have artwork and to more easily work on only those albums that need artwork or those that you’d like to see if you can find better artwork for.

As always, we welcome your comments and suggestions.

For the latest version of MuvUnder Cover: The Album Art Sleuth, please visit our downloads section.

-The MuvEnum Development Team

MuvAudio v3.1.2.0 is now available for download.

This release fixes a few small issues listed below. If you run into any problems running this new version, please let us know.

Version History:

• Fixed the misnaming of the file extension when outputting to .M4A when the temporary file name contained “.M4” (based on the thread ID).
• Fixed detection of missing output file after completion to inform user there was an error instead of stating it converted successfully.
• Modified multi-threading to help avoid files being converted getting stuck at 100%.

For the latest version of MuvAudio, please visit our downloads section.

-The MuvEnum Development Team